Saturday, November 8, 2008

Help! It won't print the size I want!

It has only now come to my attention that some people may be wanting to purchase prints of pictures, but the website says they are too small for any print size. It stands to reason that there are others who may have wanted larger sizes of pictures offered only in small sizes.

There is a solution. If you email me which picture will not print at the desired size, I am in most cases able to go in and replace it with a larger file which will print. Just let me know anything you may want about a certain picture, and I will try, and probably can help.

If you don't care why this happens... read no further. TMI follows:

I have realized that because I try to quickly process hundred of pictures from each game, and select, crop, and correct them and then upload so you can see them, one detail has fallen through the cracks... file size... number of pixels per inch. To ensure print quality, Smugmug has limiting software that filters available enlargements by pixel dimension, so if I have cropped a large photo into a small one, the vertical by horizontal pixel count is reduced and limits the size they will print. So there have been pictures that will only print at 4 x 6... or 8 x 10... and apparently some wouldn't even print at 4 x 6.

Ironically I was consulting with Smugmug about that this week, because I want to order some very large prints for FBA and FBCN to display, but the available print size was not as large as we wanted. Since I shoot mostly RAW format now (which produce extremely large detailed files), I am able to re-process those shots through Adobe Camera Raw (and Photoshop) and increase the pixel size when converting back to JPEG, all while preserving the quality.

Today I had an email from one person which put it all in front of me. They had a picture they wanted, but it would not allow any size print. So I just reprocessed that shot, and now they can enlarge it significantly.

I am going to try to implement a solution in my workflow so future pictures will not show as unprintable, however, I may not have time to go back and re-process the thousands of pictures already posted from the past. I hope if there are or have been pictures you wanted and could not get, or sizes you wanted, but could not order... you will email me and let me know. For now it will be easier to fix them on a case by case basis.

Thanks for the feedback, it helps me make things better for you!

Mike
Naplespix.com

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